Communication: Articles On Listening, Hearing, Understanding, Being Understood And Speaking The Same Language

I have a confession to make. This article probably won’t be the most amazing article you’ve ever read. In my personal and admittedly biased opinion I think it’s still pretty awesome, but it’s not Pulitzer Prize material. It may bring a wry smile to your face, and give you a small epiphany or two, but you probably won’t have any eye-watering-belly-laughs or earth-shattering revelations.

So now that you know that, do you still want to continue? Good. I thought so.

What I did just then is a technique called “expectation management”. For those that are unfamiliar with this term allow me to break it down for you. Webster’s Dictionary defines expectations as “a strong belief that something will happen or be the case in the future.”, or “a belief that someone will or should achieve something.”

To put it simply, expectations are your “shoulds”. We all have beliefs and rules about the way we think things, people, events, ourselves, etc. “should” be, or how they’re going to be. When these “shoulds” are violated anger and disappointment tends to be the natural response.

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Ah that is the age old question, isn’t it? Why won’t they just listen?

You daydream about a perfect world where the beds are always made, homework is swiftly done, teeth are frequently brushed, your viewpoints are clearly expressed and understood, and there’s not an argument to be had.

Sadly, that is not the world in which we live. It sucks, I know.

So what do you about it? Are you doomed to wallow in misery as these problems remained unsolved? Sure, if you want to. But there’s a better way! Believe it or not, it is possible to expertly navigate the relationships and social situations that surround you every day.

To work this magic you need to learn and master a very special skill-set. It’s a broad and varied one, but we’ll sum it up in one word: Communication.

Now most of us have a pretty good idea what communication is, but just to be sure we’re all on the same page  let’s define it. If you look at the etymology of the word “communication” it stems from the Latin word “communis” which literally means “to make common”. So for our purposes today, we’re going to define communication as any action that transmits information to another human being. Basically, just something that puts information out there into shared (common) pool of knowledge, meaning, and understanding. This “something” can be practically anything: the words you speak, your tone of voice, your facial expression and body language, your behavior, the clothes you’re wearing, the list goes on and on.

So by now I’m sure you’re dying to become a master communicator, and learn all about how to actually do this. All in good time, my young grasshopper. Before we can get into all that awesome stuff we must first learn the 3 essentials of communication.

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