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  • Welcome to the AE Help Center. This area is for help with questions related to our products & services, your AE account & our website & app. This includes billing, membership, product & login questions.

    If you have questions related to Asperger's life, please use the search function, post a new discussion topic, or use the chat bubble in the bottom right to get in touch.

    FOR INSTANT HELP: Browse our help articles below, which cover frequently asked questions

    TO CONTACT AE: Email us at help@aspergerexperts.com or use the chat bubble in the bottom right to get in touch.

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    Downgrading to free membership

    To downgrade to free membership, just cancel your paid subscription, which will downgrade you to a free account. To do that:

    On Desktop/Tablet:

    To cancel your account, click on your profile picture & name in the top right, and then "Manage Purchases & Membership". 

    Then click the orange "Manage" button next to your subscription, and finally "Cancel Subscription" toward the left.

    On Mobile:

    Tap the menu bottom on the top left, and then tap Billing> "Manage Purchases & Membership"

    Still need help? Contact us using the chat bubble in the bottom right.

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