Fixing Problems: Articles On When To Fix, When To Push, And When To Step Back

When everything goes wrong, what do you do? We’ve all had moments where the metaphorical rug has been pulled from beneath our feet. Moments where it seems like all hope has been lost.

Most people don’t have a plan. So when everything goes wrong, they panic. And then they either do nothing, or pick some random, emotionally-driven action and hope it pays off. The problem is, those random actions rarely (if ever) pay off. Without some simple pre-planning, it is almost impossible to keep your composure and act appropriately when you need to course correct.

Here’s the easier way: Follow the process outlined in this article. And remember, when crisis strikes: You have a second. You really do. Take a moment and follow the process.

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Troubleshooting is the art and science of identifying root causes and fixing them. It is most commonly applied to the computer repair world (such as “My computer won’t turn on”), but we’ve found it to be an invaluable tool for life in general.

In essence, troubleshooting is a particular mindset in which you ask a series of questions in an attempt to gain a new perspective on a problem.

Sometimes you find out that what you thought was a problem actually wasn’t at all. Sometimes you find out that you forgot something simple, (“Have you plugged in the computer?”) and sometimes you find out the answer was something weird and obscure that you never would have thought of.

The troubleshooting mindset can be applied to all sorts of problems. Everything from “My kid won’t shower” to “I’m anxious” to “I’m feeling bloated and weird but I don’t know what is causing it” to the classic “My computer won’t start”.

Here’s how to troubleshoot.

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A lot of times on our website and Facebook page we see people that say something to the equivalent of “This is great, but it doesn’t work for everyone! Each person is different. If you’ve met one person with Autism, you’ve met one person with Autism”.

And we agree to a point. But there is another side that most people miss.

Let’s rephrase “It doesn’t work for everyone” to “Not everyone is ready for it to work”


Because from the hundreds of thousands of interactions we’ve had with people, we’ve noticed some patterns that DO work for just about everyone (assuming they are ready).

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