Troubleshooting is the art and science of identifying root causes and fixing them. It is most commonly applied to the computer repair world (such as “My computer won’t turn on”), but we’ve found it to be an invaluable tool for life in general.
In essence, troubleshooting is a particular mindset in which you ask a series of questions in an attempt to gain a new perspective on a problem.
Sometimes you find out that what you thought was a problem actually wasn’t at all. Sometimes you find out that you forgot something simple, (“Have you plugged in the computer?”) and sometimes you find out the answer was something weird and obscure that you never would have thought of.
The troubleshooting mindset can be applied to all sorts of problems. Everything from “My kid won’t shower” to “I’m anxious” to “I’m feeling bloated and weird but I don’t know what is causing it” to the classic “My computer won’t start”.
Here’s how to troubleshoot.