Need to get in touch? Use the form below to contact AE, or keep scrolling to see answers to common questions.
The easiest and fastest way to contact us is to fill out the contact form on this page. We aim to get back to everyone within 1-2 business days.
1425 Broadway #26-970
Seattle, WA 98122
To request a refund, scroll up and use the contact form or email us at [email protected]. In your message please include the product name you wish to request a refund for.
On January 26th, 2022 we moved to a new system, so if you haven't logged in since then, you'll need to reactivate your account before logging in.
To reactivate, click here, enter your existing email, choose a password and tap "Become A Member". Your purchases will appear in your account in less than 20 minutes.
If you have logged in recently, go to the "Forgot Password" screen to reset your password.